Attend Anywhere 101 – An interactive session covering the basics and then moving on to more advanced topics including the resources available to support adoption. Get involved with hands-on simulations on your smart phone – see for yourself how Attend Anywhere can support business-as-usual video call access within established clinical workflows.
Service Design Workshop – The team will work through different examples of how video clinic can be embedded into the clinic workflow. Examples will cover the use of the receptionist based on the Highland Experience, options for your web site and integration with appointment booking and PAS systems.
Getting the Technology Right – Answers to frequently asked questions such as what equipment do I need, how should I set up a clinic room, why do I need Chrome or Safari, how can I better support users and what resources are available.
Taking a Quality Improvement Approach – Introducing new services benefits from quality improvement methods, such as co-design with patients and staff, understanding processes, and using small tests of change in service development. In this session, Clare Morrison will describe some elements of quality improvement learned through the Scottish Quality and Safety Fellowship that were applied to the creation of NHS Near Me in NHS Highland.
Attend Anywhere – Collaboration for the Future – Meet the Video Consulting Program Director from Attend Anywhere and find out what is on the roadmap. Influence what should be built into the application, and find out about some of the new feature.
Scottish Access Collaborative Connections Event – Throughout the day help shape the future of remote consulting. Join the discussion on how we accelerate the uptake of video consulting, extend the scope to include telephone and on-line consultations and dispel myths around what you can and can’t do over a video link.